Privacy Policy

Effective Date: May 15, 2024

Cascara Concierge, LLP (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your choices regarding the collection and use of your information when you use our services.

  1. Information We Collect

We may collect the following types of personal information when you use Cascara Concierge services:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Payment information: Credit card details, billing address, and other payment-related information. 
  • Service Information: Details of the services you request from us.
  • Communication Information: Records of your communications with us, including emails, chat logs, and phone calls.
  • Usage Information: Information about how you use our services, including browsing activity and interaction with our website.
  1. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • To provide and maintain our services.
  • To process your service requests and payments.
  • To communicate with you about your inquiries, orders, and account-related matters.
  • To personalize your experience and improve our services.
  • To detect, prevent, and address technical issues or fraudulent activities.
  • To comply with legal obligations.
  1. Information Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors, IT service providers, and marketing partners. At times, with your approval only, we may share your information with third parties to complete your projects that require specific specialty skills. These third parties are required to maintain the confidentiality and security of your personal information and are prohibited from using your personal information for any other purpose. 

We may also disclose your information in the following circumstances:

  • To comply with applicable laws, regulations, or legal processes.
  • To protect the rights, property, or safety of Cascara Concierge, LLP, our customers, or others.
  1. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices

You have the right to access, update, or delete your personal information. You can also opt out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications or by contacting us directly. 

  1. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you become aware that your child has provided us with their personal information without your consent, please contact us, and we will take steps to remove such information from our systems. 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means of communication.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Cascara Concierge

PO Box 784

Snoqualmie, WA

CascaraConcierge@gmail.com

(425) 414-7327

Last Updated: May 15, 2024

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